Our aim is to deliver your order as quickly, safely and most economically as possible. Below is our shipping and returns policy and if you have any further questions, please feel free to contact us directly.
SHIPPING – AUSTRALIA
Local shipping times vary by product, however you should typically receive your product between 3-5 business days after dispatch, depending on state.
We will send you a tracking number once your order is dispatched so you can track the delivery.
All online orders are shipped via Australia Post (with the exception of the Melt Basins. see below) which require a signature upon delivery. If nobody is home, a consignment card will be left to allow you to organise a redelivery .
For all online orders, delivered Australia wide, we offer a delivery fee of $20.00 for the initial item plus $10.00 for each additional item.
Melt Aluminium Basins incur a delivery fee of $100.00 for the first basin and $50.00 for each additional basin thereafter.
The Melt Bronze Basin incur a delivery fee of $300.00 for the first basin and $150.00 for each additional basin thereafter.
The freight costs for Melt Bronze Basin reflect the weight of these products at 33kg and the requirement of delivery by a hydraulic lift truck.
Our shipments are insured by default.
Please contact us via our enquiries page should you be interested in ordering for locations outside of Australia